Update 08-April-2020: WESTPAK is open for testing while exercising safe practices during the Coronavirus crisis. Learn about its impact on our team members and operations here

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Customer Communications

01-July-2020: RESPONSE TO COVID-19 CRISIS

WESTPAK is Fully Operational

 

Dear Valued Customer,

Over the past few months, we have watched the world change in so many ways. Through these challenges, Westpak has taken the opportunity to evolve our operations and services to ensure there is no disruption getting your products to market.

Our San Jose and San Diego laboratories remain fully operational. While many of our team members are working remotely, our production teams remain on-site to conduct testing operations. We have taken the following precautions to ensure the health and safety of our teams and customers:

  1. Shifted to virtual inspection where possible
  2. Established dedicated, sanitized inspection areas and customer care kits for clients who need to be on-site
  3. Developed internal protocols for sanitizing, temperature scanning and PPE usage per CDC and OSHA guidelines

As we journey through the pandemic together, we look forward to supporting your testing needs; please visit our customer portal for project inquiries. Our communities are resilient and robust. Together, we will overcome this chapter of our shared history.

Respectfully,

Nora Crivello,
President & CEO