Privacy Policy
Last updated: May 14, 2025
This Privacy Policy describes WESTPAK Inc.’s policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
About WESTPAK
WESTPAK Inc. provides independent testing services for packaging, products, and related materials to ensure quality and performance. Our testing facilities and services are utilized by businesses for validation, compliance, and performance assurance.
Interpretation and Definitions
Interpretation
Words with initial capital letters have defined meanings under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
Account – A unique account created for you to access our Service.
Affiliate – An entity that controls, is controlled by, or is under common control with WESTPAK Inc.
Company – Refers to WESTPAK Inc., located at 83 Great Oaks Blvd, referred to as “the Company,” “We,” “Us,” or “Our.”
Cookies – Small files placed on your device to track your activity and preferences.
Country – Refers to: California, United States.
Device – Any internet-connected device like a computer, smartphone, or tablet.
Personal Data – Information that identifies or can be used to identify an individual.
Service – The Website and services provided by WESTPAK Inc.
Service Provider – Any third party who processes data on behalf of the Company.
Usage Data – Automatically collected data from your interaction with the Service.
Website – Refers to WESTPAK, accessible at https://westpak.com/.
You – The person accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect:
- Email address
- First and last name
- Phone number
- Address, State, ZIP/Postal code, City
- Professional affiliation or company name (if applicable)
Usage Data
Collected automatically and may include:
- IP address
- Browser type and version
- Device type and OS
- Pages visited and time spent
- Diagnostic and crash data
Media Data
By attending any events hosted by the Company, including but not limited to open houses, seminars, demonstrations, or customer appreciation days, you acknowledge and agree that photographs, audio recordings, and/or video recordings may be taken during the event. The Company reserves the right to use such media, which may include images or recordings of you, in its sole discretion, for promotional and non-promotional purposes. These may include, but are not limited to, use on social media platforms, in marketing materials, presentations, brochures, email campaigns, the Company’s Website, and other digital or print formats, without further notice or compensation to you.
If you do not wish to be photographed or recorded, please notify a Company representative at the event. We will make reasonable efforts to accommodate your request.
Photography Policy in Testing Labs
For the protection of confidential client information, intellectual property, and proprietary testing environments, the use of photography, videography, or any form of visual recording is strictly prohibited within the Company’s laboratory and testing facilities. This policy applies to all visitors, clients, contractors, and staff, unless expressly authorized in writing by the Company. Unauthorized recording may result in removal from the premises and/or legal action.
Tracking Technologies and Cookies
We use Cookies, web beacons, tags, and scripts for analytics and personalization.
Types include:
- Essential Cookies – Enable core site functionality.
- Acceptance Cookies – Track consent to cookie use.
- Functionality Cookies – Remember your settings/preferences.
You can manage cookies in your browser settings or through our Cookie Preferences Tool.
Use of Your Personal Data
We use your data to:
- Provide and maintain our Service
- Manage your Account
- Fulfill contractual obligations
- Contact you with updates and relevant communications
- Offer products, services, or promotions
- Analyze and improve service performance
- Comply with legal obligations
Sharing Your Personal Data
Your data may be shared:
- With Service Providers – For analytics, hosting, customer support, etc.
- With Affiliates – Under the same privacy obligations.
- With Business Partners – For co-branded offers or promotions.
- During Business Transfers – In mergers, acquisitions, or asset sales.
- Publicly – If you post information in public areas.
- With Your Consent – For any additional purposes.
We do not sell your personal information.
Retention of Your Data
We retain Personal Data only as long as needed for the purposes outlined. We may retain Usage Data for internal analysis, security improvements, or to comply with legal obligations.
International Transfers
Your information may be transferred to and maintained outside your jurisdiction. We ensure such transfers are secure and compliant with relevant data protection laws.
Your Privacy Rights
Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA):
- Right to access and correct your data
- Right to deletion (right to be forgotten)
- Right to object or restrict processing
- Right to data portability
To exercise your rights, contact us at [email protected].
Delete Your Personal Data
You can delete your information:
- Via your Account settings
- By emailing [email protected]
Note: We may retain some data where required by law or legitimate interests.
Security of Your Personal Data
We use industry-standard measures including encryption in transit and at rest. However, no internet transmission or storage method is 100% secure.
Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect information from children. If we learn we’ve collected data from a child without parental consent, we will delete it.
Links to Other Sites
Our Service may link to external sites not operated by us. We are not responsible for the privacy practices of those websites.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. You will be notified via email or a prominent notice on our Website. The “Last Updated” date will also change.
Contact Us
If you have questions about this Privacy Policy, contact us:
- By email: [email protected]
- By mail: WESTPAK Inc., 83 Great Oaks Blvd, San Jose, CA 95119
Thank you for trusting WESTPAK Inc. with your information.