This year, WESTPAK celebrates 40 years in business. It is a humbling milestone that fills me with pride, gratitude, and excitement for what lies ahead.
WESTPAK’s story began with Herbert “Herb” Schueneman, our founder and current Board Chair. Herb and co-founder Walt Dunning believed testing services should be delivered the same way they would want to receive them—with expertise, integrity, responsiveness, and genuine respect for the client.
That simple idea became one of WESTPAK’s founding principles. Four decades later, it still guides how we work and how we treat every client who places their trust in us. Applying the Golden Rule to business has always been central to WESTPAK’s approach.
While our company has grown considerably since those early days, that commitment has never changed.
Over the years, we have expanded our capabilities, invested in advanced equipment, opened new facilities, and welcomed many talented people to our team. We have helped clients navigate changing standards, increasingly complex product/package interactions, demanding timelines, and new regulatory expectations. Through it all, we have remained focused on doing careful work, providing dependable results, and being there when our clients need us.
None of this would have been possible without our clients.
Your commitment to quality and dedication to the work you do has pushed us to grow, learn, and continually improve. You have trusted us with important products, challenging test programs, and critical validation milestones. In many cases, those professional relationships have continued for years—and even decades.
That trust means more to us than I can adequately express.
WESTPAK’s success is the result of the fantastic clients who have chosen to work with us and the relationships we have built together. Thank you for your partnership, your honest feedback, and the confidence you have placed in our team. It has been a privilege to support your work and contribute, in our own way, to the safety, quality, and reliability of the products you bring to market.
This anniversary is also especially meaningful because WESTPAK is a 100% employee-owned company. We represent the next generation after Herb. Every member of our team has a personal stake in the quality of our work and the experience we provide. Our employee-owners are invested in delivering the expertise, responsiveness, and service our clients depend on every day.
I see that commitment throughout WESTPAK—in the engineer who takes extra time to answer a difficult question, the technician who carefully manages every detail of a test, and the client service team member who finds a way to keep an urgent project moving. That shared sense of ownership is one of our greatest strengths.
As we celebrate our history, we are also investing in the future.
Our recent expansion at the Union City, California, laboratory has added capacity and advanced vibration, shock, temperature, and humidity testing capabilities as we build out a state-of-the-art reliability lab. These investments allow us to support more complex programs, reduce scheduling delays, and help clients meet important development and launch timelines.
And we are not finished growing.
In 2027, we plan to open a new WESTPAK laboratory in Massachusetts. This expansion will bring our testing expertise and responsive service closer to clients throughout the East Coast, including the region’s growing medical device, pharmaceutical, and biotechnology communities. We look forward to sharing more details as we move closer to opening.
Forty years gives us a great deal to celebrate, but it also gives us a strong foundation for what comes next. We will continue investing in our people, facilities, equipment, and capabilities while holding tightly to the principles Herb established at the beginning: serve clients the way we would want to be served, take pride in our work, and never lose sight of the people behind every project.
As a personal message to our clients, employee-owners, partners, and friends: thank you for being part of WESTPAK’s story. We are proud of what we have built together, and we are excited to begin the next chapter.
Here’s to the next 40 years.
Nora Crivello
President & CEO
WESTPAK, Inc.